ICT Support Assistant
PeopleCert
Athens, Attica, Greece
πριν από 4 μέρες

Description

PeopleCert is a global leader in certification industry. We certify professionals on highly-valued methodologies and essential business skills.

RESPONSIBILITIES

  • Provide Tier 1, diagnosis and resolution
  • Responsible for the Mac support users of the organization
  • To assist in the installation of new and existing software and hardware
  • Assist in the maintenance and usage of the Company’s hardware such as telephony , printing systems and audio / visual systems
  • Monitoring the efficiency and assist in troubleshooting of the company’s critical systems
  • Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
  • Maintain the security standards of the organization
  • Able to work on rotating shifts
  • Requirements

  • University / College Degree in a relevant field
  • Proven working experience in a similar position with Mac support
  • Proven Knowledge on user support, hardware and software installation.
  • Ability to manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, collaborative environment.
  • Excellent interpersonal, verbal, and written communication skills with a can do attitude
  • Excellent command of the English language (C2 level certification desired, or C2 IESOLcertificate would be a plus)
  • Any relevant technical certification will be considered as plus
  • About PeopleCert

    PeopleCert is a global leader in assessment and certification of professional skills, partnering with multi-national organisations and government bodies for the development & delivery of standardised exams.

    Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realise their life ambitions.

    Quality, Innovation, Passion, Integrity are the core values which guide everything we do.

    Working on Home Office (HO) Secure English Language Tests (SELTs)

  • If working on the SELT service in the UK, background checks will include : A basic or enhanced Disclosure Barring Service (DBS) check Right to Work in the UK check (including nationality, identity and place of residence) HO security check (Baseline Personnel Security Standard (BPSS) or Counter Terrorist Check (CTC) Financial background check Employment reference check.
  • If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK.
  • PeopleCert regrets that due to the large volume of applications received, we will only consider those who solely correspond to job requirements as listed above.

    All applications will be treated with strict confidentiality.

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