Stores Applications Support Specialist
Public
Kifisia, Attica, Greece
πριν από 4 μέρες

Description

Public Group strategically invests to create an ecosystem of innovative scaleups around its Omnichannel Retail business, with the objective to provide exciting customer experiences and foster Entrepreneurship in Greece.

We bring together technology, talent & entrepreneurship to create value in the Greek market. Our role is to help our subsidiaries or investee companies grow and their founders to succeed through capital and creative synergies.

Our investment portfolio includes Public-MediaMarkt, iRepair, Douleutaras.gr, PublicNEXT, Venture Friends.

Public Next leads the digital transformation of retail, with solutions to reimagine processes, integrate technologies and introduce innovative services or platforms that transform employee and customer experience.

We develop and unleash the best technology solutions that shape the future of retail. Our team of software developers, engineers, digital and IT experts combine strong technical skills and entrepreneurial thinking to help organizations stay ahead.

As future-ready innovators, we engage in multiple projects and create growth opportunities for everyone to find what they are looking for.

Together we can reimagine retail and unleash the best technology platforms to create new capabilities for people and inspire them to enjoy life.

We grow by continuously developing on each others ideas.

Responsibilities :

  • 2nd Level Support for Stores' Applications
  • Respond in timely manner to requests and issues
  • Implement the needed enhancements and updates in IT Applications in the agreed timetable
  • Support and secure efficiently stores undisrupted operation
  • Maintain and support the Software Applications running in Headquarters and the stores, in order to constantly meet operational standards
  • Create documentation for staff for training purposes
  • Requirements :

  • Bachelors Degree in Computer Science, or Associate Degree plus two years of tech support experience
  • Excellent knowledge of MS Office / Microsoft / Outlook
  • Scripting Skills in SQL, C++, XML
  • Ability to work under pressure and strict deadlines
  • Excellent communication skills with all stakeholders
  • Strong organizational and time management skills
  • Excellent problem-solving skills
  • Desirable Qualifications :

  • Experience in project tools : Jira, Confluence
  • Android OS knowledge and usage
  • Understanding of the internal data flow in Nav and LS Retail Good knowledge of SQL Server and SQL scripting
  • What we offer :

  • Competitive compensation & benefits package
  • Dynamic work environment
  • Exciting opportunity to grow with the role
  • Great experience in a well-known and respected growing business
  • LinkedIn Learning account for continuous learning
  • Flexible work from home options available
  • All applications will be treated with the strictest confidentiality.

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