Multilingual Customer Service Agent- English
PEOPLECERT
Athens, Attica, Greece
πριν από 2 μέρες

Description

You will join the Customer Service department of Peoplecert, based in Athens, Greece, which supports a global network of partner organizations and professionals, 24 / 7 / 365 in 12 different languages.

The department’s main goal is to provide information and customer advice as well as handle any inquiries that require product or service support.

The Multilingual Customer Service Agent is responsible for resolving customers’ technical or product enquiries by handling inbound and outbound international calls.

The service is provided through chat, phone or e-mails.

Requirements

  • Excellent command of the English language (native or C2 level). Bilingual in English / Greek is preferred
  • Availability to work on shifts on a rotating basis
  • A quick learner and able to multitask
  • Commitment to the job on a long-term basis
  • Strong interpersonal and communication skills, strong customer service attitude
  • IT Skills, ECDL Core / Expert certification will be considered an asset.
  • If you are looking for an international, fresh and fast growing environment to enhance your career further we would like to hear from you!

    PeopleCert regrets that due to the large volume of applications received, we will only consider those who solely correspond to job requirements as listed above.

    All applications will be treated with strict confidentiality.

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