Technical Support Engineer
accenture
Athens, Greece
πριν από 3 μέρες
  • Job description
  • ARE YOU READY to step up to the New and take your technology expertise to the next level?

    There is never a typical day at Accenture, but that’s why we loveit here! This is an extraordinary opportunity to build a rewarding career at Accenture Technology .

    Working in highly collaborative teams for world-leadingclients, we’ll nurture your talent in an inclusive culture that valuesdiversity.

    Whatever your work and life goals, we’ll help you achieve them.Sooner.

    Join Accenture Technology and thrive in adigitally-driven, innovation-led environment where you can help clients shiftto the New using leading-

    edge technologies on some of the coolest projects youcan imagine.

    WORK YOU’LL DO

    As Technical SupportEngineer, you will be part of a team that supports a critical bankingoperation. You will be cooperating with Client and Accenture teams to diagnoseand troubleshoot technical issues of the systems involved and provide accurateresolution following all the stages of incident lifecycle.

    You will also beinvolved in implementation of new functionality and enchantments according tothe requirements provided by the client.

    Responsibilities :

  • Investigate problems according to the impact, and identify the resolution or error
  • Coordinate with the vendor and other departments to help in the analysis and resolution of problems
  • Document known errors and problem resolutions
  • Create and test workarounds
  • Plan and execute implementation for emergency releases
  • Execute release implementation procedures and scripts
  • Involved in new requests implementation’s lifecycle (Analysis, Design, Build, Test, etc.)
  • Perform monitoring tasks of system health and standby shifts
  • Basic qualifications
  • WHO WE RE LOOKING FOR?

  • Degree of AEI / TEI in Computer Science or Computer Engineering
  • 0-3 years of working experience in any technical or support role (preferable but not required)
  • Ability to work as a team member
  • Excellent problem-solving and communication skills
  • Ability for flexible work schedule e.g. a combination of morning and afternoon shifts
  • Ability to work under pressure
  • WHAT S IN IT FOR YOU?

  • Competitive benefits, including a fair and balanced parental leave policy.
  • At Accenture, we believe in bringing the best to our clients through continuous learning & improvement from basic skills to industry-
  • specific content available to all our people.

  • Career coaching and mentorship to help you manage your career and develop professionally.
  • Performance Achievement our performance management process that focuses on your strengths, progress and career possibilities.
  • Fantastic opportunities to develop your career across a variety clients.
  • Opportunities to get involved in corporate citizenship initiatives, from volunteering to doing charity work.
  • To learn more about Accenture, and how you will be challenged and inspiredfrom Day 1, please visit our website ataccenture.com / gr-en / .

    Equal EmploymentOpportunity

    Accenture is an equalopportunities employer and welcomes applications from all sections of societyand does not discriminate on grounds of race, religion or belief, ethnic ornational origin, disability, age, citizenship, marital, domestic or civilpartnership status, sexual orientation, gender identity, or any other basis asprotected by applicable law.

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