Native English Speaking Travel Agents
pamediakopes.gr
Athens, Attica, Greece
πριν από 21 μέρες

Position Summary

As a Travel agent at mytrip.com you will assist our clients in completing their travel itineraries over the phone or email while handling our reservation systems.

In order to ensure a flawless and positive customer experience, all our agents have a friendly attitude and enjoy helping others! Position reports to a team leader.

Responsibilities

  • Receive & process incoming calls & emails
  • Manage customer’s requests
  • Ensures & provides quality of service to customers. i.e. handle inquiries & complaints from customers in a professional manner
  • Manage flight / hotel / ferry schedule changes / cancellations (CRM & GDS)
  • Develop & recommend changes to existing methods & procedures to increase accuracy, efficiency & responsiveness of the Travel Operations department as a whole
  • Report technical issues, customers complaints and other problems
  • Requirements

  • Fluency in oral and written English is a must
  • Knowledge of additional languages will be considered a plus
  • A Bachelor’s degree (preferably in Tourism / Business Administration or any quantitative subject)
  • Excellent communication skills and a can-do attitude
  • Quality focus and multitasking in a fast-paced environment
  • Computer literacy
  • Legal permit to work in our office located in Athens, Greece
  • Considered a plus

  • Experience in customer service
  • Experience in handling internal corporate tools (CRM)
  • Any other language will be a plus
  • Benefits

  • Non stop training & learning as well as inter-departmental and company events to speak your mind and pitch your ideas
  • The opportunity to work in a high paced environment using cutting edge technology to help expand our global brand
  • The chance to work with passionate professionals and grow professionally
  • A relaxed & fun work environment where you can play ping pong, join in yoga lessons, dance classes & take part in kayaking excursions
  • Competitive salary
  • Complimentary private health insurance
  • Modern, bright open office plan stretching over 3000
  • Στείλτε την αίτηση σας
    Προσθήκη στα αγαπημένα
    Κατάργηση από τα αγαπημένα
    Στείλτε την αίτηση σας
    Το e-mail μου
    Κάνοντας κλικ στο "συνέχεια ", δίνω neuvoo συγκατάθεση για την επεξεργασία των δεδομένων μου και να μου στείλετε email Alerts, όπως αναφέρεται λεπτομερώς στην πολιτική προστασίας προσωπικών δεδομένων του neuvoo . Μπορώ να αποσύρω τη συγκατάθεσή μου ή να διαγραφείτε οποιαδήποτε στιγμή.
    Συνέχεια
    Φόρμα αίτησης