OSS DevOps Engineer for Service Order Management
T-Systems
Athens
πριν από 29 μέρες

Job description :

  • To support the IT Requirements definition for an existing Servie Order Management application based on Comptel Fulfillment.
  • Support of the High Level integration design to integrate SOM with external partners via WebServices.
  • Low Level design of WebService based Interface with external partners via middle ware layer or direct integration.
  • Support for Service Projects, promoting OSS guidelines and principles, concepts, standards in relation to all involved parties.
  • Design, development and deployment of SOM for the functional areas like Service Catalogue, Service Inventory, Service Order Managenent, Provisioning and Activation.
  • Deployment of Comptel Fulfillment in a cloud environment.
  • Consuling of the Service Platform owners to guide the design of the Fulfillmet process in the way, that processes are standardized and reusable for upcoming services.
  • Design of decomposition from Customer Facing Services to Ressource Ressource Facing Services based on the capabilities of the Service Platform and the needs from commercial side, fulfilment driven by catalog
  • Low Level Design to integrate SOM with other internal applications which are supporting the e2e Fulfillment process Customer Order Management Ressource Inventory Service Platform
  • Operation of SOM application including 2nd line on duty support
  • Job requirements

    Key Performance Indicators / Key responsabilities and deliverables :

  • Design and development of Service Order Managent (SOM) based on Comptel Fulfillment incl. integration with external applications like Order Management, Ressource Inventory, Service Platforms, Catlogue Management.
  • E2E process design for complex fulfilment processes including decomposition rules from Customer Facing Service to Ressource Facing Service
  • Education :

  • University degree in Technical area (Computer Science, Telecommunication Engineering, Information Systems or related field).
  • Professional knowledge, skills, know how in the field & experience in the field :

  • Over 5 years of experience in area of ICT, design, development and architecture
  • Strong OSS knowledge and proven experience
  • Holistic View of Telecommunication Operational Business Processes
  • Design and development knowledge of Comptel Fulfillment(Ilink Order Management, SRI, Catalogue, SDK, Integration)
  • Service Design based on catalogues following the best practices
  • Design and development of WebService based integration with external applications
  • Basic knowledge of a privat / public cloud environment
  • Working in an international organization, cross country and cross culture
  • Language skills :

  • English language proficient (excellent verbal and written communication skills)
  • Any additional language from within European DT footprint is beneficial
  • Interpersonal, communication skills :

  • Excellent team player and motivator
  • Good communication and skills
  • Highly collaborative
  • Excellent interpersonal and cooperation skills
  • Solution oriented and customer focoused attitude
  • Other soft skills, competences :

  • Self-motivated and resistant to stress
  • Demonstrate problem solving, solution expertise and active listening skills
  • Strong intercultural collaboration, ability to work in diverse remote teams
  • Ability to plan and execute activities according to the predefined quality and keeping deadlines
  • Ability to work according to structured methods, following roadmaps and guidelines
  • Interest in innovation and new technologies
  • Hard skills :

    Excellent skills and proven track in :

  • Hands on experience on in the design, implementation and deployment of HPSM
  • Experience working with customers / vendors as well as show a good understanding of Telecom principles, services, processes and technologies
  • Deutsche Telekom Pan-Net s.r.o.

    Deutsche Telekom Pan-Net, s.r.o. - established within Pan IP program is a company which will steer and manage the whole pan-

    European Network. From Bratislava, this company will be the first point of contact regarding all overarching matters of the national companies with respect to the pan-

    European Network.Being the key entry gate for requirements towards Pan-Net portfolio, we will manage a common service production catalogue, establish new processes and operating models, combining assets and resources to create services for the national companies.

    To achieve all this we are building a new, cross-functional and truly international team.

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