We at RCI are looking for talented and motivated people to help our 3 million members find their dream holiday. We take world-
class care of our customers. We're looking for creative people who have a passion for travel, because our member's holidays mean the world to us.
You will work to set sales & service KPI’s and will be accountable for delivering an outstanding experience to our members with offline sales, online support and exemplary service across various channels of contact, adding value to every member experience.
RCI prides itself on being an organisation that understands and enforces the importance of values, and is committed to organisational ethics.
Our employees around the world exhibit three core attributes remarkable intelligence, passion for travel and complete integrity which guide us in the conduct of our day-
to-day business. If you are interested in this exciting challenge, then talk to us about the great opportunities in our Turkish team, in a work from home environment. Main Responsibilities :
selling and first contact resolution.
Specific skills we are looking for :
High standard of English
Excellent telephone manner
Professional writing skills
A positive outlook
An ability to handle challenging sales and service situations
Passionate about delivering excellent service
Desire to learn and continually expand your destination knowledge
Can do’ attitude where nothing is too much trouble
Flexibility to adapt in a changing environment
Travel experience and geography knowledge would be of benefit
Negotiation Skills securing win-win agreements.
Experience of working in a sales environment or contact centre would be a distinct advantage, though not a necessity as full training will be provided