Front line Advisor with French language
Bulgarian Headhunters
Athens, Greece
πριν από 21 μέρες

Job Description

In this role you will be responsible for handling inbound calls, e-mails and chat inquiries and provide support in French using relevant applications.

Your daily activities will include :

  • Receiving inquiries through inbound calls, e-mails and chat requests within the customer service team;
  • Acting as first-point-of-contact for all French speaking clients;
  • Pro-actively responding to customer inquiries in French and English;
  • Maintaining and reporting data input and information;
  • Liaising with team leaders to resolve any customer complaints / issues.
  • Qualifications

    In order to fulfill this role we’re looking for candidates with the following profile :

  • A high school diploma preferably a bachelor degree
  • A good command of the French and English language, both spoken and written
  • Solid knowledge of working with a PC (hardware, software, internet) as well as; MS Windows, MS Office, Skype, Windows Media Player
  • Excellent communication skills combined with a passion for delivering top customer service.
  • Additional Information

    Our client offers a competitive remuneration package including various social benefits, bonus schemes and the opportunity to work in a multicultural working environment.

    Furthermore they provide a relocation package, accommodation and excellent career development opportunities.

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