amazing opportunity to work - german costumer service - Move to the sun
MGI Recruitment
πριν από 6 μέρες

Costumer Service role for German speakers in sunny Greece!

This is an excellent opportunity to start your career in a global outsourcing company, based in Greece Athens.

Athens :

Athens is one of the world’s oldest cities with a history spanning approximately 3,400 years. The city which gave birth to the foundation of our culture requires your German skills.

Spend your weekends walking between the columns of the Acropolis, or in the lush parks dotted throughout the city. This opportunity to live under the dazzling sun is not to be missed.

Our client :

Our client is one of the largest and most respected multilingual Contact Centres worldwide. The company is based in Greece and is currently collaborating with the most powerful companies in the world.

The Contact Centre handles more than 20,000 telephone-based customer service projects every year on a global basis, with offices in over 46 countries.

The role will involve :

As a customer service agent, you will be evolving in a multilingual environment, dealing with German speaking customers over the phone.

You will be a support to the customers experiencing issues, guiding the customer until the problem is solved. There are opportunities to grow within the company and it will only depend on your ambition, motivation and results.

The requirements :

  • Fluent German & English
  • Excellent communication skills
  • High School graduate
  • Experience in Customer Service (desirable)
  • Good overall knowledge of IT
  • Passion for networks and technology
  • Responsibilities :

  • Dealing with client issues and inquiries over the phone
  • Keeping customers level of satisfaction high by meeting their expectations
  • Assisting in creating reports and charts
  • Troubleshoot, solve and propose recommendations to users experiencing issues
  • Maintain the database (input of consumer issues, questions and recommendations).
  • Benefits :

  • Excellent relocation package : flight, taxi and two weeks accommodation at a hotel.
  • Competitive salary for Greece + Vouchers for supermarkets
  • Free Greek lessons
  • Free training provided by a leading American company
  • Amazing opportunity to work at a large multinational company
  • Public medical insurance
  • Discounted food in company
  • Performance bonus
  • Attractive salary + performance bonus
  • About us :

    MGI Recruitment is the leading global expert in multilingual contact centre recruitment. From our Dublin base we secure permanent jobs in customer service, technical support, financial services, IT, sales and senior technical support.

    How to apply

    If you are interested in this role then please get in touch so we can speak with you about it and give you more information.

    Send your CV to jobs

    Referral program

    If the above position is not for you, you may know someone who could be interested. Why not refer a friend and we will give you €500 if their application is successful and they stay in the job for six months?

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