IT Operations Engineer
Gerakas, Attica, Greece
πριν από 3 μέρες


As an ITOps Engineer you will take on a key role with end-to-end responsibility for the technical delivery of assigned projects.

You will play a hands-on role to set up, configure, and support the various application components and integrations required for each project.

You will become an expert in Upstream’s applications and how they are used in order to deliver services and generate revenues.

You will maintain overall responsibility for all operational aspects of a project from pre-launch through launch and ongoing support until the end of the project’s revenue lifecycle.

You will drive the turnover process from development teams within Upstream and other parties, ensuring that proper infrastructure is put in place and proper procedures, documentation, and training are prepared.

You will identify, document, and request operational requirements for tools and other features. You will serve as the point of escalation for any problems with your projects on a 24x7 basis.

You will join a team of talented professionals with international experience, delivering a world-class technical infrastructure to support Upstream’s growing business.

Your main responsibilities will be :

  • Technical delivery of assigned projects
  • Setup, configuration and support of various applications components and integrations required for each project
  • Be responsible for all operations aspects of a project
  • Drive the turnover process from development teams and other parties
  • Ensure proper procedures, documentation and training are prepared
  • Identify, document and request operational requirements for tools and other projects
  • Requirements

  • University degree in Engineering / Computer Science or similar discipline
  • 3 years of professional experience in Information Technology
  • Hands-on experience with Unix systems
  • Very strong experience with SQL queries, data-mining, reporting and data-handling techniques
  • Experience with shell, Python, or other scripting on Unix systems
  • Knowledge of best practices for management of systems, custom applications, and configuration
  • Excellent written and verbal skills in English with strong organizational abilities
  • The skills we prefer :

  • Diverse background, including both software development and hands-on system, application, and / or database administration
  • Experience in Telecom or Application Service Provider environment
  • Understanding of commonly used telecommunications protocols
  • Experience in network troubleshooting using tools like : wireshark, trace route, netcat etc.
  • Experience with at least one of the following protocols : SMPP, HTTP, SOAP, DIAMETER
  • Hands-on experience with SMS Gateways / Billing gateways / SMSCs or other mobile operator infrastructure components
  • Benefits

    We offer a competitive base salary and benefits, directly dependent on the candidate’s qualifications and skills. The real excitement comes from working closely with a dynamic, smart, agile and highly motivated team in a competitive and fast paced environment.

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