IT Business Analyst
ΟΠΑΠ Α.Ε.
Athens, Attica, Greece
πριν από 11 μέρες

Description

The role of IT Business Analyst within Technology team, is to help business implement technology solutions in a cost-effective and timely way by determining the requirements of a project or program, designing business processes and communicating them clearly to IT development teams (internal and external) and business stakeholders.

Key Duties & Responsibilities

  • Investigates and uncovers the underlying business issues that need to be addressed and gathers any related information
  • Leads workshops; performs analysis of business needs and transforms them into functional requirements; uses data modelling practices to analyze and present findings and suggestions
  • Performs business process mapping and business process re-engineering
  • Prepares Business Process Documents, Business Requirements Documents, Test Cases, Manuals, Training Material and communicates approved documentation to IT development teams (internal and / or external)
  • Continuously checks documentation for quality, consistency and accuracy
  • Develops project plans and provides project management assistance; provides post project implementation support
  • Verifies the quality of the products and services delivered by IT and suggests improvements
  • Timely notifies if there are scope / quality risks (not covered functionality, unspecified SLAs etc.) within the Project / Program stream
  • Requirements

  • BSc Information Systems Management or Business Administration or any other relevant field. Master’s Degree will be preferred
  • 4+ years of experience in an analyst or consultant role in business processes modelling and IT projects
  • Experience with business process mapping and re-engineering
  • Experience with customer facing (registration, KYC) and / or back office processes (financial, support, CRM, marketing, AML)
  • Experience with documenting business / functional requirements and processes, test cases, manuals and training material
  • Familiarity with use cases development and user acceptance testing (UAT)
  • CBAP / CCBA, PMI-PBA certifications are desirable
  • Proficient MS Office user (Word, Excel, PowerPoint); skilled MS Project and MS Visio user
  • Excellent analytical, organizational and decision making skills
  • Self-motivation with strong sense of responsibility
  • Ability to work effectively under pressure and within time constraints
  • Creative thinking, with solution finding mindset and results orientation
  • Team spirit and ability to cooperate at all levels
  • Excellent communication and presentation skills, oral and written, in Greek and English, both in business and technical language
  • Fulfilled military obligations
  • Benefits

    The company offers excellent career opportunities and a competitive compensation package, based on the qualifications of the candidate.

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