Our client is a World leading business process outsourcing (BPO) company, providing sales, customer care and technical support services to a long list of respected brands.
You will be working for one of the best known multilingual BPO Companies worldwide in partnership with a world leader in the IT sphere.
To expand and consolidate our Saudi Arabian team, we’re looking to recruit a native Arabic speaking entry level customer service advisor.
Job description :
In this role you will be primarily responsible for actively building, developing and managing relationships in a fast moving, dynamic, international marketplace.
You will deal with suppliers and account enquiries in native Arabic, offering top quality support through excellent communication skills on the phone, through email, or on chat.
Excellent knowledge of the BPO sector, preferably with knowledge of the call centre environment.
A degree or appropriate education.
Fluency in Arabic to native or near native levelFluent English.
You communicate effectively in both written and spoken forms
You’re an active listener and can identify customer needs.
Strong decision making, negotiation, relationship building, analytical and closing skills.
Technical knowledge and strong contacts within the IT sector is an advantage
Experience in IT sales / 2 years Telesales B2B
Competitive Salary of 1045 Euros (Gross)
Quarterly Performance Bonus up to 20% of Gross salary
Excellent Bonus Package
International environment working with a leading Global Company
Modern and pleasant working environment
Relocation packageVisa support