Online Gaming Product Operations Manager
ΟΠΑΠ Α.Ε.
Athens, Attica, Greece
πριν από 3 μέρες

Description

The Online Gaming Product Operations Manager will have the ownership of the strategic planning and growth (P&L responsible) regarding the online gaming products.

Working closely with various key stakeholders, this role will strive to assume responsibility to drive profitability and sustainable growth of the business.

Key Duties & Responsibilities

  • Works towards the delivery of a market-leading gaming experience in order to increase player activity and spend, in collaboration with the Product, CRM & VIP Teams
  • Defines the best way to present content, offers and experience across the Digital Channels (desktop, web, mobile application)
  • Assists in preparation, delivery & execution of the Online Gaming strategy
  • Works closely with the Online Acquisition Team to deliver complete gaming marketing campaigns and promotions across all digital channels (web & mobile)
  • Provides end to end management of gaming content configuration for the digital channels
  • Contributes and supports the Online Gaming product development roadmap
  • Liaises with the Social Media teams to develop Push Notification & Social Media Communication strategy
  • Provides assistance to the CRM and VIP teams in the implementation of segmentation models for gaming players
  • Assists in all activities associated with the measurement, analysis and reporting of the performance of the gaming product portfolio as well as the implementation of segmentation models for gaming players
  • Has co-responsibility of the related gaming led bonus spend alongside the Digital Acquisition team
  • Facilitates communications between Digital Acquisition, VIP , Product & Customer Service Teams
  • Requirements

  • BSc in Marketing, Business Administration. MSc degree will be preferred
  • Minimum 5 years’ experience in positions that encompassed customer communication, retention and problem-resolution regarding online products
  • Previous experience in online gaming would be considered an asset
  • Strong understanding of the online audience’s needs and motivations
  • Experienced in P&L management and marketing strategy
  • Strong analytical and problem solving skills and an eye for detail
  • Organized, reliable and able to work well under pressure
  • Experienced with content management packages
  • Ability to present high level reporting and solutions to all levels of management
  • Creative & Innovative
  • Excellent communication skills (written and oral) both in Greek and English
  • Proficient MS Office user (Word, Excel, PowerPoint)
  • Military obligations fulfilled (for male candidates)
  • Benefits

    The company offers excellent career opportunities and a competitive compensation package, based on the qualifications of the candidate.

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